SMS Terms & Conditions
Last updated: August 19, 2026
The program
ViaServices, operated by Sage Ai Automation Agency LLC, sends text messages on behalf of the service businesses that use our AI phone answering platform — for example plumbers, HVAC companies, spas, salons, auto shops and dental practices.
Messages you may receive relate to an appointment or request you made, and include:
- Booking links — a secure link to finish booking, pick a time, and confirm the details you gave on the phone
- Booking confirmations — confirming the date and time that was scheduled
- Appointment reminders — a reminder before your appointment
- Review requests — an invitation to leave feedback after your visit
These are transactional messages tied to your own request. This program is not used to send marketing or promotional offers.
How you opt in
Consent is verbal and given during the phone call. When you call a business that uses ViaServices, you speak to our AI receptionist. You provide your mobile number during that call and are told you will receive a text with a link to finish booking your appointment. Continuing with the booking is your agreement to receive these messages.
Consent is captured at point of service on the phone; it is not collected through a web form, and we do not add numbers to this program from any purchased or third-party list.
Message frequency
Message frequency varies and depends on your own activity. A typical booking results in approximately 1 to 4 messages: a booking link, a confirmation, a reminder before the appointment, and possibly a review request afterwards. You will not receive recurring messages unless you make further appointments or requests.
Cost
Message and data rates may apply.ViaServices and the business you contacted do not charge you for these messages, but your mobile carrier’s standard messaging and data charges apply according to your plan.
How to opt out
You can cancel at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and then send you no further texts from that program.
If you want to rejoin later, reply START, or simply ask when you next call the business.
How to get help
Reply HELP to any message for assistance, or contact us directly at ops@viadental.ai. For questions about your specific appointment, contact the business you called — they hold your booking.
Carriers and delivery
Message delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages. If you change or give up your mobile number, please tell the business so we do not text someone else.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with third parties. Full details are in our Privacy Policy.
Contact
Sage Ai Automation Agency LLC
2872 Clearbrook Drive, Marietta, GA
ops@viadental.ai